Communicating Across Cultural Boundaries

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Date(s) - 29/05/2019
6:00 pm - 8:30 pm

Capita Green


Communication Across Cultural Boundaries – Business Culture Difference and Negotiation in Asia


How to business negotiate with Chinese-speaking?

We Nordics have very straight-forward and informal communications even on business. Among Nordics, there are, of course, cultural variations – Finns being the most silent and prompt doers.

One of the most striking differences between (South East) Asian and Nordic cultures is the reserve enough face-time with potential customers and partners. In Nordics, trust is existing even though it is the first meeting. Here in Asia, we must build the trust and it takes time. Before the trust is built and the bridge between negotiators is founded there will be many meetings while Asian counterparts assess and evaluate our competence and trustworthiness.

During the negotiations, especially Chinese-speaking has their own non-verbal ways to show the hierarchy and the decision-making line. Do you know it?

Sometimes negotiations go well and it seems that the deal just about to drop on your basket but afterwards nothing happens. What is the meaning all the nodding and smiling and why the turnout is the silent end?

Ms Gao Bo will share insights how to interpret Chinese-speaking business culture and comparison with Nordics culture, from respect for traditions, relationships, communication codes, etiquette – what are best practices and rules when interact with your counterparty of Asian as clients, suppliers, peers and team management? Ms Gao’s company BD Asia Consulting operates both in Asia and Europe and she has a long experience of working with Europeans.





Mr Corrado Lillelund Forcellati is an inherent leader, a business builder, a well-travelled banking professional with an intrinsic behaviour towards wholesale banking and with an excitement towards FinTech and sustainability. For more than 11 years based in Asia – Shanghai and Singapore – being responsible for Nordea’s wholesale banking activities in Mainland China up to 2014 and Singapore since then




Mr Mark Kelly from Expat Insurance is a leading Regional Employee Health & Benefits consultant based in Singapore. Originally from the Isle of Man, part of the British Islands, Mark has over 10 years of consulting experience in the Asia Pacific region and has advised many leading organizations should as Boston Consulting Group, JP Morgan and Chanel. Prior to his corporate career, Mark was a professional cyclist racing across the globe which has provided him exposure to a diverse range of cultures.




The preliminary program

6.00 – 6.15   registration

6.15 – 6.20   opening words by FBC & Nordea

6.20 – 6.45   keynote by Ms Gao Bo

6.45 – 7.15    discussion with two experienced European leaders in Asia moderated by Ms Gao

7.15 – 7.30   Q&A

7.30 – 8.30   networking and refreshments

Remember to turn on “Find nearby” on LinkedIN while networking.


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